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Description
-When you place an order, please choose a shipping method and pay for the order including the shipping fee. We willsend the items as soon as possible once your payment is completed.
-We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected.
-Please note that buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation into your country. These additional fees may be collected at time of delivery.We will not refund shipping charges for refused shipments.
-The shipping cost does not include any import taxes, and buyers are responsible for customs duties.
1. We do our best to serve our customers the best that we can.You have 7 days to contact us and 30 days to return it from the date received. If the item is in your possession more than 7 days, it will be considered used and WE WILL NOT ISSUEA REFUND OR REPLACEMENT to you. There are NO EXCEPTIONS!
2.the buyer should make sure that the items returned are in their original conditions, items are damaged or lost when they are returned,the buyer will be responsible for such damaged or loss,and we will not give the buyer a full refund.The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.The buyer will be responsible for the shipping fees tu return the items.
3. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number specific reason for the return, and your order ID.
4. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement.
Shipping
Thank you for shopping at Synlin.com! Below you'll find all the details about our shipping process, timelines, and options.
Order Processing Time
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All orders are processed within 1–3 business days.
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Orders are not shipped or delivered on weekends or public holidays.
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You’ll receive a confirmation email once your order is placed, and another when it’s shipped with your tracking number.
Shipping Destinations
We currently ship to over 100 countries worldwide, including:
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United States
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Canada
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United Kingdom
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Australia
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Europe
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Middle East
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Asia
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More countries coming soon!
If your country is not listed at checkout, please contact us at support@synlin.com for assistance.
Shipping Methods & Timeframes
| Shipping Method | Estimated Delivery Time | Tracking Available |
|---|---|---|
| Standard International | 7–14 business days | ✅ Yes |
| Express International | 3–7 business days | ✅ Yes |
| Free Shipping (on $X+) | 10–20 business days | ✅ Yes |
Note: Shipping times may vary based on location, customs clearance, and carrier delays.
💲 Shipping Costs
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Standard Shipping: Flat rate (e.g., $5.99) or location-based rate
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Express Shipping: Calculated at checkout based on location
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Free Shipping: Available for orders over [Insert Amount, e.g., $50]
All shipping costs will be displayed clearly at checkout before payment.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, and import fees. These charges are:
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Not included in the product or shipping prices.
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Collected by your country’s customs authority upon delivery.
Synlin.com is not responsible for any customs charges or delays.
Shipping Delays & Exceptions
While we do our best to ensure timely delivery, we are not liable for delays caused by:
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Public holidays
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Weather conditions
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Customs procedures
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Global emergencies or courier issues
If your package is delayed more than 10 business days past the expected date, contact us for support.
Incorrect Shipping Address
Please double-check your shipping address before placing your order. Synlin is not responsible for lost packages due to incorrect or incomplete addresses.
If you’ve made an error, contact us immediately at support@synlin.com — we’ll try to correct it before your package ships.
Tracking Your Order
Once your order is shipped, we’ll email you a tracking number. You can also visit our Track Your Order page to monitor your delivery.
Still Have Questions?
Our support team is here to help. Reach out anytime:
📧 Email: support@synlin.com
🌐 Website: www.synlin.com
121 reviews
